Grateful Update: 06/30/2020
There is a new procedure upon arrival for your appointment. Payment for your estimated portion is due prior to your procedure. Payments may be made by phone before your appointment or during check-in. Your mask, method of payment, keys, glasses, and phone will be sterilized using a UV sterilizer bag upon arrival. You will be given a complimentary breathable, washable Grateful Dental mask to wear and to take home. *Please try to avoid bringing large purses, backpacks, and luggage. Questions about your estimated portion should be discussed prior to arrival via phone, text, or email.
Grateful update 6-8-20:
Our Grateful patient community has been through a lot this spring. While many things have changed, our commitment to safety has never changed. Infection control remains our top priority for our grateful family. We want to continue to update you about the infection control procedures that will keep our patients and staff safe. In addition to our Jade Air Purifier we now have an aerosols evacuation unit called the “Aerosol Annihilator.” Our operatories have been remodeled to prepare for SARS Cov-2 and all future pathogens which may or may not present in the future.
Changes you will see on your next visit include a screening process prior to your entrance to our office. A tele-dentistry zoom conference is now necessary for emergencies and new patients. Patients without access to zoom can still be screened in their cars or our new outdoor waiting area. No one without an appointment will be allowed in our office. We are allowing greater time between patients to allow for additional protocols in the office. We are limiting the number of patients in our office to a maximum of two at any given time. This may greatly reduce appointment availability. If you had your appointment rescheduled due to the pandemic, you are top of our patient list and we will contact you soon. Thank you for being grateful patients. We value your trust and loyalty. If you currently have a scheduled appointment in June, please contact us. Phone (773) 631-6060, text (773) 631-1624, or email [email protected].
Update: April 28, 2020: To further safeguard our team and patients, we have implemented a Surgically Clean Air purifier. This air filtration system has a multi-air purifying approach using HEPA-Rx and carbon filters, germicidal UV bulbs-C+ bulbs, a hydroxyl radical reactivity chamber, and a negative ion chamber. These technologies work together to capture bio-aerosols, viruses, mold, allergens, pollutants, dust particles, pollen, and cleaning chemicals. Our unit cleans 1000 sq feet of air space every 5 minutes. In conjunction with our ultraviolet HVAC filter, we are able to purify our office space 24 hours a day, leaving our office with cleaner, healthier purified air.
Update April 15, 2020: The safety of our patients and team are of utmost importance therefore we are taking extra measures to ensure the safety of everyone that enters our office. We have added an ultraviolet filter to clean our air. Our team will be protected with personal protective equipment (PPE) including N95 and level 3 face masks, surgical caps and gowns, gloves, eye goggles, face shields, and autoclavable shoes. Additionally, the protocols for entering our office have now changed. Only one patient may enter our office at a time; no waiting room is available. Patients are asked to wait in their car or our backyard seating area, weather permitting, and to notify us once they have arrived. When the room is ready, we will ask patients to enter. Upon entry, each patient will have their temperature taken and will be asked to wash their hands and rinse with hydrogen peroxide. Once an appointment is completed and a patient has left, we use the most powerful compounds available to sterilize our office before the arrival of the next patient. Dr. Wittmus will begin seeing emergency patients on May 4th.
Update April 1, 2020: Due to the extension of the shelter in place order to April 30th by the State of Illinois we are asking patients who have appointments scheduled for Hygiene or Elective treatments in April to reschedule for June. Any scheduled appointments in May to reschedule for July. Please contact our office with any painful emergencies or urgent dental issues. Do not go to the ER, Intermediate care center or other medical facility with dental issues! We continue to always be available via phone, text or email [email protected] 7 days a week.
Update: The Covid-19 order to shelter in place has been extended by the state of Illinois until April 30th.
There have been shortages of PPE in the medical community. We at Grateful Dental have chosen to donate some of our PPE to the facilities in need. We expect to get more PPE in May to safely conduct hygiene visits. Until then, all elective and hygiene appointments have been cancelled.
Please do not go to the ER, doctors office, or intermediate care centers with dental emergencies. We are always available by phone, text, or email to get you to the appropriate provider. We will begin seeing emergency patients in our office on April 21st. Until then, Dr. Anthony Spina (847-268-3910) and Dr. Brett Gilbert (847-588-7890) are among the dozen providers available 7 days a week for painful emergencies and dental infections for all our patients.
Please call our office at (773)631-6060 to reschedule your elective and hygiene appointments. Please refer to our website, www.gratefuldental.com, for updates. Thank you, and stay safe.